Email Messenger

Easily transition real-time Messenger chat to email, allowing conversations to continue seamlessly even when a customer leaves your site.

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Away mode

Manage customer expectations with pre-set responses based on your availability. Whether available, busy, or unavailable, Away Mode ensures your customers always receive timely updates.

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SMS quiet times

Control when SMS messages are sent with adjustable quiet times. This feature ensures messages are only sent to customers during acceptable hours.

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Contact insight

Access detailed customer information, including previous interactions, browsing history, and email address, all directly within Messenger.

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USD and EUR support

Supporting USD and EUR currency, you can set your preferred currency in the Salesfire dashboard. This feature provides flexibility in financial tracking and insights, ensuring reports align with your chosen currency.

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Offers & voucher codes

Add unique offers and voucher codes to campaigns to drive purchases, with each code assigned to individual users for single use only. Managed directly in the Salesfire dashboard, this feature lets you upload, review and adjust your promotions with ease.

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Reviews.io integration

Integrate your Reviews.io ratings to display authentic customer feedback, helping to build trust and provide shoppers with valuable insights to support their buying decisions.

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Webhooks

Enabling real-time updates with webhooks keeps your data up-to-date across all Salesfire tools. Whether you’re updating your inventory or new product details, you can ensure your information stays accurate without requiring manual updates.

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Visual Similar Search

Help customers find exactly what they’re looking for by offering visually similar product suggestions. Salesfire’s Visually Similar Search matches items based on appearance, enabling users to browse similar styles, colours, or designs quickly and easily.

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On-site widget

Embed a Visually Similar Search widget on product pages to make it easy for shoppers to discover related items. Integrating seamlessly on your site, you can encourage customers to explore more of your product catalogue.

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