Behavioural overlays
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Engage
Convert window shoppers with intelligently triggered messaging.
With our range of Overlay triggers, we can work to prompt customers to complete an action. Behavioural Overlays are used to approach a customer based on their on-site behaviour with a timed incentive. They aim to either accelerate customers through the shopping process or simply navigate them to alternative sections of a site.
Control
Take control of your customer experience and deliver visitors to your checkout.
Salesfire works to recognise key traits in those users making key decisions in their buying journey and triggers overlays to inform, educate and inspire. Through re-injecting exiting users back into the purchasing funnel, we reduce basket abandonment, minimise bounce rates and increase your overall conversion rate. Well implemented overlays can increase website enquiries, increase AOV or grow your subscriber database.
Utility
Choose your overlay:
Email Capture
Gain vital data from your customers for future communication
Enquiry
Return newly added products
Notifications
Notify online shoppers with real time announcements
Promotions
Communicate directly with your audience through uniquely designed promotions
Navigation
Direct visitors to different parts of your site
Feedback
Allow for users to contact you with useful business suggestions
We calculated on average…
115:1
Return on investment
Behavioural overlays complement any eCommerce strategy, ensuring the effort of getting customers to your site doesn’t go to waste. Our overlays work whilst maintaining control of all the conditions and parameters of your campaign, without being intrusive and annoying.
80:1
For every £80 spent driving traffic to a site, only £1 is spent on optimising conversion rates
68%
of customers abandon an order before they get to the checkout
98%
of customers leave a website without purchasing
Utility
Control exactly how a popup triggers:
Exit Intent
Display when a customer tries to leave your website at a crucial point in the buying journey
Web Address
Display when a customer lands on specific pages of your website
Basket Value
Encourage sales depending on the amount in the basket
Device
Define your campaigns by desktop, tablet and/or mobile
New & Returning
Establish if you want to target new visitors or reward existing customers
Date & Time
Schedule campaigns to run on your most active days and times of the week
Browser
Select which browsers to target to receive the best possible results
Location
Specifically target users from all over the world by their location
Product Recommendations by Salesfire have massively boosted our revenue through the website since we implemented the solution.
Maysell lamb - ecommerce online trading manager - 195mph