Personalise
your entire eCommerce ecosystem
Leverage shopper data to personalise the entire on-site experience, working to keep shoppers in your ecosystem and secure sales.

Stop guessing,
start understanding every visitor
Shoppers have come to expect highly personalised shopping experiences. Experiences that until recently, eCommerce giants have had a monopoly on.
Imagine if you could understand every visit each shopper makes. From what a user has searched for to how many times they visit before completing a purchase, Salesfire can personalise the customer journey to each shopper’s unique interests.
Know what your customers want, show what they’ll love
By analysing shopper behaviour in detail across various touchpoints in the customer journey we tailor product recommendations to encourage upsells and cross-sells — whether on your site or in your emails.


Use search behaviour to personalise the on-site experience
Your current search tool likely works well, but it’s not reaching its full potential on its own. Imagine if it could feed first-party search data from the search bar into each customer’s profile, enabling you to create truly personalised experiences on your site and through your retargeting.
That’s where Salesfire comes in. Our Search is part of a connected suite of tools, each enhancing the other to deliver smarter experiences.
What makes
Salesfire's personalisation different?

Turn shopper insights into personalised messaging
By tracking key search terms and product interests, you can gain a clear understanding of what shoppers want. This data powers personalised retargeting emails, SMS marketing and on-site messaging for to each user.

Recognise returning shoppers, stop discount misuse
If a shopper is already subscribed, we won’t ask for their email address again. Identifying users across different devices prevents repetitive opt-in pop-ups to stop the same user from creating multiple accounts and misusing new customer discounts.

Integrate into your paid channels
All data captured through Salesfire can be integrated into your paid channels, reducing ad spend to customers who are already aware of your brand. This allows you to minimise wasted ad spend and to direct it into driving more new customers to your site.

How LD Mountain Centre’s conversions climbed to new heights
LD Mountain Centre joined Salesfire to revolutionise its online conversion strategy, enhance user engagement and recover lost revenue. Salesfire worked to optimise the key touchpoints throughout the LD Mountain Centre user journey, personalising the on-site experience and driving a 6% increase in conversion rate with a 13% increase in AOV for the brand.