Insights

Site Search

By Laura Taylor • Thursday Jan 28th, 2021

Let’s take a look at the fundamentals of site search: what it is, why it matters, how it benefits eCommerce sites and how to choose a search solution.

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How Your Website’s Search Bar Became its Most Important Feature in 2020

By Calum Ridley • Monday Jan 25th, 2021

We dive into our TrendDesk data to learn more about the rapid growth in site search influenced revenue in 2020.

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6 Major eCommerce Trends to Watch Out for in 2021

By Chester Ollivier • Monday Jan 11th, 2021

With people spending more time at home than ever before in 2020, shopping habits were forced to change.

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Four Trends That Shaped 2020

By Calum Ridley • Friday Dec 18th, 2020

Quarter by quarter, we delve into our TrendDesk insights and retail performance data to review a year like no other.

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A Guide to Shopping Cart Abandonment

By Kelly Aitkin • Wednesday Nov 18th, 2020

With a clearly defined strategy, you can use cart abandonment campaigns to optimise conversions and communicate with your customers on a more personal level.

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Injecting Empathy into the Customer Journey

By Laura Taylor • Thursday Oct 29th, 2020

Discover how empathy can increase value and reduce uncertainty in online retail.

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eCommerce Personalisation

By Brianna Riley • Monday Oct 5th, 2020

Discover why 80% of consumers are more likely to make a purchase when brands offer personalised experiences.

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Exit Intent

By Emma Foster • Tuesday Sep 22nd, 2020

We're experts when it comes to exit intent, here's all you need to know.

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5 Site Search Features You Need Right Now

By Emma Foster • Tuesday Sep 15th, 2020

Reimagine the search experience and generate real results with these site search features.

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Email Retargeting: Content that Converts

By Laura Taylor • Wednesday Sep 9th, 2020

Get inspired with eight ideas for email retargeting content.

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Why A/B Testing is Important in CRO Campaigns

By Laura Taylor • Monday Aug 24th, 2020

Learn the benefits of A/B testing and pick up some tips for testing your CRO campaigns.

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How to Reduce Browse Abandonment

By Laura Taylor • Thursday Aug 13th, 2020

Reduce browse abandonment and improve customer engagement with these five strategies.

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Email Marketing Best Practices: How to Craft Emails that Increase Conversions

By Laura Taylor • Friday Aug 7th, 2020

Eight things to keep in mind when you're creating marketing emails.

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Why is eCommerce Site Search Speed So Important?

By Laura Taylor • Wednesday Jul 29th, 2020

Discover five reasons why on-site search speed matters.

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How eCommerce Personalisation Boosts Customer Loyalty and Retention

By Laura Taylor • Thursday Jul 23rd, 2020

Drive customer loyalty with a personalised eCommerce experience.

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